About Mansa BPO Services in Megatherm, GP Block, Sector V, Salt lake, Kolkata

Name: Mansa BPO Services
Address: Megatherm, GP Block, Sector V, Salt lake, Kolkata, India - 700091, Kolkata, 700091, India

MBPO offers Outsourcing Services, Solutions & Expertise on process optimisation integrated into single delivery mechanisms to end-users.

The organisation operates 900+ seats from its state of the art infrastructure facility under 24/7 surveillance in prime locations with separate and restricted access to data centers and operation floors.

The business is empowered by a team of Highly qualified professionals (Six Sigma & Lean certified) with extensive domain expertise in Telecom, DTH and Outbound sales & serviced by 1200+ trained workforce of satisfied frontline employees with a participative working environment.

Systems Integration
End to End Contact Centre Solutions
Outbound Telemarketing Management Systems
Automated Call recording Solutions
Advanced IVR solutions
Social Media Management Solution

Inbound Customer Service
Outbound Sales & Retention Service
Non-voice Customer Service
Complaint Management Service
Social Media Management
Customer Lifecycle Management

Process Simplification
Business Process Re-engineering
Process Enhancement
Customer Service Quality Enhancement

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